Eheim AEH2073370 Aquarium Pro 3-Filter for 2073 Model

I bought the Pro 3 2075 brand new in Sept 2012 that came with a 3 year warranty. The filter leaked after 2 years destroying my $350 wooden stand. Water leaked out near the power cord. After searching the net I found out that this was a common issue among Pro 3 filters made before Aug 2010. There have also been countless reports of Eheim's Customer Support department ignoring customer emails when contacted for warranty claims.

I emailed them and immediately the next day I received a reply asking for the Serial number, the shipping address and the retail store from which I bought the filter. I replied with the information and that was the last I heard from them. I have sent them 4 more emails since then and they completely ignored them. I have been another victim of their scam.

Apparently Eheim is engaging in fraudulent acitivities, marketing their filters as "Premium" products that come with a 3 year warranty. However, they will try their best NOT to honor the warranty. Maybe I need to call them everyday and write nasty letters to get them to acknowledge my issue. I know some of their victims have received a replacement head unit this way after sending threatening emails and making repeated phone calls. However, it shouldn't have to be this difficult.

I have another Pro 2 filter that also leaked after 6 years of operation. From what I have heard, the company was bought and the quality of customer service has become horrible since then. It is now reaching the point of fraud.

I will never buy another Eheim product again. Beware!!!

Works great on my wife's Goldfish Tank (There are dirty little bugers)

Once I got the Hang of the start up feature (push the button and it sucks water into the filter) for start up with little cavitation.

Fairly easy to clean and lots of space for bio or chem media

I have it over 9 months now and working like a charm

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I had own the eheim 2223-37 in the past it was not suctioning the water so i bought the Eheim 2073 93G Ultra G 90 Pro 3 w/ Media Canister Filter and it works great

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I've owned two eheim canister filters the most recent being the Pro3. Both were disappointing! While they do have lots of room for media when they work they work well. The problem is that they are difficult to prime and in my experience they were nothing but a problem. Both units failed to maintain flow. The unit would be operating normally producing a good steady flow. I would come back a few hours later and it would be coming out in a trickle. I would reset and again it would produce a nice flow. Few hours later a trickle. I contacted tech support requesting assistance in trouble shooting the problem...no response after several attempts. I'm done. I'm done with eheim! I'll never buy one again.

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I've had this filter for over a year. Recently had a problem where I could not get the nozzles to eject from the motor head. This was very frustrating I had moved the lever to the release position, pushed on the red button, and the nozzles would not pop off. I eventually tore the entire filtering system out of the tank and brought the whole set up to the sink to take a closer look at the problem. After a frustrating couple of days, I did find an Eheim sales rep and she told me that when reinserting the nozzle fixture back into the motor, the lever on the motor needs to be totally in the release position (not half way, not partial way). If the lever is not entirely in the release position, pushing the nozzle fixture into the motor will cause misloading and you will never be able to get the nozzles out of the motor again. End of story need to get an entirely new motor head! I looked on the Eheim site and never saw any reference to this problem. Anyway, just a fyi. I got my motor replaced for no charge and now I am very careful when inserting the nozzles back into the motor. Don't rush and make the same mistake I did. Other than this problem, I love this canister filter. It is my first and I hope the last filter I will ever need. Filtration is fantastic, prefilter works great, and I can get this thing cleaned out and attached back to the tank with little effort and no mess.

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