Pond Pump Max Flow

I purchased the Fish Mate 1500 Submersible Pump model #AN277 about 11 months ago for my pond. Last week the pumped stopped working. When I opened it up to investigate I found the impeller shaft had snapped. I called the manufacturer Ani-mate/Fish Mate (800-725-4333) to get it repaired via the supposed 3 year warranty. They informed me that that type of breakage to their pumps are NORMAL and ONLY the non-moving portion of the motor is covered under their warranty, nothing else!! None of the moving parts are covered!

Ani-mate said that customers should purchase their rebuild kit EVERY year. The rebuild kit for the 1500 gal model costs approx $125. The price of the pump itself was $145. At the end of the warranty period, a Fish Mate pump will cost you almost 3 TIMES the original cost!!!

Beware, do not purchase this product. Ani-mate's (Fish Mate) warranty is a sham! Their pumps seem like a great deal, until you realize they are actually trying to bait you into spending much more of your money after the initial purchase. I am disappointed they do this to honest customers!

I purchased this pump as a package deal with the 16 watt bio/uv fish mate filter. It's a great little pump and you can't beat the price. Pump does not come with a filter pad but you can pick one up at places like Lowes or Home Depot. The inlet reciever on the Fishmate filter is a little bit small if you're running a length(5 to 6 feet or more) on a pitch. You might encounter a flow problem.

I stepped the size of the inlet up by gluing a coupling onto it and chose a hose size that fit over the coupling. This fixed the flow problem I was having. I didn't have a problem with too much flow after I did this, it was perfect. If you're running a length that's less then 5 feet(pump to filter) on a pitch, I'd recommend using the standard inlet that's given.

There'a also a "flow valve" that's included with the pump for a waterfall flow adjustment you can modify to use if needed.

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I bought this product in June with the filter to hook up to it, right around algae season. All things considered, this is the most bang for my buck I've ever gotten. My pond water has been crystal clear since I installed this. Not very loud (barely a hum, probably less if you have a deeper pond), and quite powerful, this is one of the best investments I have made for my pond.

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This pump is replacing another exactly like it that failed after less than two years. It has a three year warranty; however, I did not have purchase documentation for failed pump. Will keep it for this one.

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I have the Fish Mate 600. Have used it for three years. This will be the fourth season. When I first used it this year, didn't work.

I open up the pump assembly (easy) and there's a help line phone number inside the impeller housing! I guess for people like me who lose the paperwork.

I call the number. A human being answers the phone. Tells me I need to service the pump. I order the service/parts kit for twenty bucks.

Takes all of ten minutes to service the pump. I put it in the pond, it works perfectly. This is what I call no BS service. Also, the output is excellent to drive my filter

in my 300 gallon pond. I highly recommend this product.

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