As the other reviewer said the lifetime warranty is useless. I paid $9 for the heater and they want $10 to send it back. I am basically just buying another heater from them.
I will stick with a visi-therm or aqueon as I have those running in my other tanks with no problems.I have this heater in my 55 gallon tank, and it keeps the water at 80 degrees consistently. However, the heater is set at 89 degrees (close to the supposed maximum). So, it works perfectly if you ignore the gauge, and use an independent thermometer.
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Bought this heater because my fishes got ich and had to do a treatment for them, I thought I made a bad choice based on the price I paid but it really worked well for me. The temperature was accurate and it was durable enough until my Pacus got bigger, they would swim by it and smash it into the glass and it wouldn't break. They got the upper hand evevtually, I saw pieces of glass at the bottom of the tank and I wasn't surprised at all. Overall it was a great heater and I'm planning on buying another one soon.Read Best Reviews of Cascade® Heat® Aquarium Heaters Here
I purchased this heater for my brand new 10 gallon aquarium from my local fish store. He began selling these after Visi-therm and their stealth heaters began to not hold up. His selling feature was the price and the life-time guarantee.Upon first introducing it to the tank, it appeared to work, but I did not have a thermometer yet, so there was no way to tell. I left it at the initial setting of 76 degrees to cycle the tank. The tank glass felt warm, so I assume it was working. After 1-1/2 weeks, I bought a digital thermometer (the same as the one in my community tank). The tank was only 73 degrees. I checked the new thermometer against the old one and they measured the same temperature within a few 1/10's of a degree.
After turning the unit up continuously throughout the evening, I could heat the 10 gallon tank no higher than 75 degrees. This heater definitely did not work.
The guarantee, if you want to call it that, is almost worthless. You must send a copy of your receipt and $10 to the manufacturer, who will then send you another unit. That's more than 1/2 the original cost. More like buying one for retail, and then getting a lifetime supply at wholesale cost.
All I want is a heater that is reliable I'm not concerned about guarantees. Guarantees don't heat the tank reliable heaters do. This heater has left me in a lurch.I bought this for my 29 gallon tank because the very small heater I had was barely keeping up with the cold temperatures of winter. Our tank is in our kitchen in front of a window and generally stays colder in the area. This heater has worked perfectly for the month+ that we have had it. It keeps it at a steady 78 and the fish no longer huddle around the heater for warmth. Great price for a great product.
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