Current Usa ACU01137 Nova Extreme 2-Lamp T5HO Saltwater Fixture, 30-Inch, Black

Current Usa ACU01137 Nova Extreme 2-Lamp T5HO Saltwater Fixture, 30-Inch, BlackThis is my first review ever, as this is the one and only bad time ive ever had with my 3 years of amazon prime. I received dead fixture + bulbs on arrival, after trying 3 pairs of bulbs, I decided I want to get a refund. I contacted Big al, and they said sure, provide the package and we will give a full refund as long as it is not working as I claimed, and its not missing any items. After a whole month of talking back n forth and finally getting the okay to refund, they tried to say that everything was working FINE and it was my fault. They said they plugged in the lights and it lit up light a christmas tree, and my sockets must of been bad. I instantly filed a claim, and btw, the customer service rep "jessica", enjoyed her time of giving me trouble, she made witty remarks such as "i dont know how you had such a hard time plugging in the lights". Worst customer service ive ever had, they tried to scam me, amazon saved me, i will never buy anything from big al and i warn any people that if they want to avoid dealing with broken products do NOT buy from this seller

CURRENT, the manufacturer was great. I told them I have dead bulbs and they sent me new ones no questions asked. Its BIG AL that tried to bend me over and take me for a ride. There is no way you can take my broken fixture and bulb and tell me they were not broken and it was my sockets fault. As soon as I told them I filed a claim they instantly stopped e-mailing me. Fair enough. Product itself from what I could see was very poorly designed, as in kind of cheap feeling and placing the docking mounts require you to unscrew the hardest screws in the world.

I think the product itself is a great price and great item, too bad i received a dead one. The price is great for the specs

I've had this light for a little over a year now and I have zero complaints. I have it on a timer, and every afternoon it turns on, every night it turns off. That's all I ask. Using the docking mounts, I don't have any issues with dark areas in my tank. From what I've seen, you can't beat it for the price.

Buy Current Usa ACU01137 Nova Extreme 2-Lamp T5HO Saltwater Fixture, 30-Inch, Black Now

I didn't realize that this fixture has only 24 inch bulbs.. That was my fault.. It leaves large dark spots on the sides of the tank.. I would look into one that has bulbs that scale the entire length of the tank next time.. I had to purchase supplemental light fixtures to cover the dead spots and an LED moonlight strip.. At the cost to make this what I wanted I should have just got a higher priced light from a competitor.

For what it is it is decently built though. Just be aware before you make the purchase.

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