Ergo Outdoor Pet/Pond Feeder

Faulty timer causing the feeder to deliver over 5 lb of food into the pond in 24 hours killing all my Koi. I tested the unit and retested it and sometimes it would work and other times would not. I followed the steps carefully that warned how not to have the unit run non stop. Other reviews also showed that there was problems with the timer. I expected more from a $180 feeder. My family is devasted!

I bought this feeder for my outdoor cat thinking this was the answer to my feeder problems after racoons tore up a cheaper battery operated model. Unfortunately it didn't turn out that way. After about a week,the racoons tore the spout off and quickly learned to jiggle the auger, and emptying the feeder. The cat, of course, got no food. I found observed this after putting a web cam on the feeder one weekend, and seeing the racoons at work quickly emptying it.

I tried contacting Ergo at their website twice by asking if a replacement spout is available, with no reply from Ergo. After being ignored twice, I rate this company's customer service a "0", and would not consider doing any more business with them. BTW, the U-7 timer that came with the feeder quit after about 6 months, and Ergo seems determined not to sell them on Amazon anymore. BTW, this timer is manufactured by a company named Ningbo Bainian Electric Appliance Co.,Ltd, and is sold under different brands. They also make the U5 and U6. Also, it appears the only one left that will program down to seconds is the FD60-SU43, but good luck finding it.

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I was very excited to find this product. Now I would be able to leave town and not have to worry about whether or not the dog sitter made their stop every day. The timer was easy to program and the instructions were straight forward.

I tested the Ergo feeder indoors to get the timer set for the right number of feedings for my dogs. I needed a metered feeder because these dogs would empty a regular gravity feeder in no time.

After a week of testing, I went through a 3 hour installation setting the feeder up four feet off the ground and under the cover of a five foot eve, outdoors but under cover. It worked fine for just over two weeks. Then it jammed. Now it won't work for more than a minute or two without jamming. The problem is with the auger drive. I think it has plastic drive gears inside so even if the manufacturer replaced the drive unit, the same problem would happen again. Despite the time invested testing and installing this product, it has to go back.

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this product saved me when i had to go out of town for a week. it worked perfectly and did its job. the only problem is finding out how much food comes out for an amount of time but once adjusted it was great !!!!!

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This feeder was easy to assemble and to program. We use it to feed our new calves at the Hindu monastery on Kauai. We mounted it to a small table with the calf bucket under it. Three times a day it dispenses the Calf Manna. We don't have to think about it. The calf gets used to the timing and is waiting when the feeder goes on. We are thinking to use one to feed the Koi in the ponds.

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