Laguna PowerJet 2400 Electronic Fountain Pump Kit

I just purchased the PowerJet 2400 and the pump cage was improperly assembled at the factory. The top was forced during assembly and broke a hole in the top of the cage. I spoke with a Laguna (Hagen) representative who expected me to ship the unit to them and they would decide the course of action. This is completely unacceptable as I need a pump now. Their attitude of "the customer is wrong until proven right" is not one I care to do business with. I expect to receive a non-defective product whenever I buy something and sure do not expect to pay freight to return their defective product to them.

10/18/2010 I patched up the broken portion and have been using this pump continuously for almost 2 years and it has functioned perfectly. The small holes in the cage do plug up with algae growing on the screen and in some particularly heavy growth periods it has to be cleaned frequently. I have compared several pumps and this is the lowest wattage pump for the flow rate I have found. Actual measurements even taking consideration of the power factor it draws only 83 Watts. I am completely satisfied with the pump and am considering another only this time the Max Flo pump for the larger holes in the cage.

I chose this pump because it is the direct replacement for the one I replaced in my small fish pond. The price was the best I found by far and I received the pump sooner than was expected.

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