Exo Terra Glass Terrarium Tank

This is a nice tank for a vivarium and the front opening doors make the inside more accessable, the only reason I dont give this 5 stars is bc of the very fragile hinges on the front doors which can break if not gently opened and closed.

VERY nice item. However, it was packaged very poorly and when my son opened it Christmas Day, it was cracked very badly. But, Petsolution sent us another one right away and there response was superb! My son loves this item VERY much!

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The front doors make easy to get your pet, food and decoration out fast... I have some trouble with the screen because of the space between the plastic supports but nothing that can't be worked with patience and care.

The only bad thing here is the price tag for this size, when I order my I pay $190 and something and the terrarium was broken when I get it, I have to pay $20 extra to get a local store cut a tempered glass door to repair the destroyed one, but going back to the price tag I will recomend this one only if you need the front door design, if not check some other options on reptile terrariums (I found one terrarium for turtles on local pet store 4" shorter for only $69, man...)

And be sure you are willing to deal with broken glass, exchanges or DIY work to repair it... for me was first and last time I buy big glass items online.

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I don't really leave reviews, but my experience has been so negative that I feel I must warn any customers thinking of purchasing this item.

I originally ordered this last week and with my Prime membership the terrarium arrived Saturday morning. I could hear broken glass in the box and when the delivery man and I opened the package we saw that the back window was shattered. The person(s) who packed it simply put it in a box (one it barely squeezed into) with no protection at all. No peanuts, no foam, no bubble wrap. Just stuck it in a box to be thrown on a truck. There wasn't even any indication on the box that the contents were fragile; only a sticker reading "Heavy, Lift with Care".

I called Amazon customer support (I ordered it from them and not another seller) to request a replacement and for them to pass my packaging feedback along to the shipping department. I had high hopes that the new one would actually be properly cared for. Wednesday evening, when it still hadn't arrived, I checked my tracking information to find a notification that UPS did not deliver it due to damage.

Once again I called Amazon and a third terrarium was shipped out yesterday. My brother had to refuse it at the door this morning because, for the third time, it was improperly packaged. He told me it looked like whoever packed it just rigged a box around the terrarium and taped it up. Again, the sound of broken glass could be heard.

Never have I ever had a negative word to say about Amazon or their service. I specifically ordered this through them because I thought, apparently foolishly, that they would know what they were doing when shipping something like this. I am extremely disappointed and baffled as to how anyone would think shipping a large and very obviously glass item without proper protection was in any way ok.

Needless to say, I am getting my money refunded and will look elsewhere for this terrarium.

I hope this review will help anyone considering ordering this, and I hope my feedback to Amazon will see their shippers trained on how to properly send items like this in the future.

*I would like to add that Amazon customer support has been wonderful each time I've had to contact them, and I want to thank them for their understanding and assitance.

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First off all other reviewers should learn they are reviewing the product not the shipper. There is a separate place for that. Now on to the tank. The best I have ever had. I have been keeping herps for 20 years and had always had aquarium style tanks. I now have this one in 3 different sizes and love it. I'll list some great things about it

1 The bottom is sealed and rated to hold water. Cheaper terrariums are not and may or may not leak. If you are going to build any kind of vivarium, this is your tank

2 The back wall gives a great look and function to the tank. I have bearded dragons in mine and they love to climb and tear away at it. To fix this I followed instructions online and covered it with grout and repainted it. Just search youtube for building a backwall and you get to skip the hardest part of shaping styrofoam. My geckos don't don't damage theirs so depending on the animal you may not have to do anything.

3 Build quality is great all around. Good materials, holes to run cables inside, underneath, anywhere you would need to.

4 the most obvious but the best. As well as an opening on top this product has 2 front opening glass doors. It makes it easy to set up he tank but most importantly I found that I interact so much more with my pets because its so easy. I don't have to remove lights and heat lamps every time I want to get to them. I can just flip a switch open the door and there they are. Some times I'll just pet them real quick if I don't have time to hold them. I think they prefer not to be grabbed from top also. Maybe a natural instinct because of birds to fear things coming from on top of you. Its easy to feed daily, change water ect...

I could never go back to anything else after using this tank

Now for the one kinda negative. The top (I'm sure for strength and long term durability) is crisscrossed with plastic bars. This means that larger standard dome lamps will not fit directly on the screen and will rest on a bar. Also if you are using ceramic heat bulbs there is a good chance you could melt it. Exo-Terra makes domes that fit and are also very high quality. So I would recommended getting one from them. So be aware of a possible added expense when switching to this tank depending on your needs

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